Frequently Asked Questions
What types of upholstery cleaning services do you offer?
All Star Chem-Dry offers a variety of upholstery cleaning services, including specialized cleaning for sofas, chairs, and other fabric furniture. Our carbonating cleaning solution effectively removes dirt and allergens while being safe for all fabric types.
How does your cleaning process work?
The cleaning process at All Star Chem-Dry involves using a unique carbonating solution that penetrates deep into upholstery fibers, lifting dirt and allergens while ensuring a quick drying time. This method leaves no soapy residue, preventing future dirt attraction.
Can I get a free estimate for cleaning my furniture?
You can get a free estimate for cleaning your furniture with All Star Chem-Dry. Simply contact us, and we’ll provide you with an accurate quote based on your specific cleaning needs.
What upholstery materials do you clean?
All Star Chem-Dry cleans a wide variety of upholstery materials, including cotton, linen, wool, synthetic fabrics, and microfiber. Our carbonating cleaning solution is safe and effective for these materials, ensuring a thorough clean without damaging the fabric.
How long does the cleaning process take?
The cleaning process typically takes between 1 to 3 hours, depending on the size and condition of the upholstery being cleaned.
Are your cleaning solutions environmentally friendly?
Our cleaning solutions are environmentally friendly, utilizing a carbonating process that effectively cleans while being safe for both your family and the planet. We prioritize eco-conscious methods, ensuring a healthier home environment.
Do you offer same-day cleaning services?
All Star Chem-Dry offers same-day cleaning services to accommodate your urgent cleaning needs. Contact us today to schedule your appointment and enjoy our fast, effective upholstery cleaning solutions.
How often should upholstery be cleaned?
Upholstery should be cleaned every 12 to 24 months, depending on usage and exposure to allergens. Regular cleaning helps maintain appearance, prolongs the life of the fabric, and ensures a healthier environment.
Can you remove pet odors from furniture?
Pet odors can be effectively removed from furniture. All Star Chem-Dry utilizes a specialized cleaning process that targets and eliminates these odors, leaving your upholstery fresh and clean without harsh chemicals.
What is your cancellation policy for appointments?
Our cancellation policy for appointments allows you to cancel or reschedule at least 24 hours in advance without any charge. We appreciate your understanding and cooperation in keeping our schedule organized.
Do you provide stain protection after cleaning?
All Star Chem-Dry provides stain protection after cleaning to help safeguard your upholstery. Our specialized treatments create a barrier against future stains, ensuring your furniture stays cleaner for longer.
How do you handle delicate fabrics?
Handling delicate fabrics requires special care and attention. At All Star Chem-Dry, we use gentle, specialized cleaning techniques and eco-friendly solutions to ensure that your delicate upholstery is cleaned safely without damage, preserving its beauty and integrity.
What areas do you service in Toronto?
All Star Chem-Dry services a wide range of areas in Toronto and its surrounding neighborhoods. We are committed to providing our professional upholstery cleaning services to both residential and commercial clients throughout the region.
Are your technicians certified and trained?
All Star Chem-Dry technicians are certified and trained professionals. They undergo rigorous training to ensure they are equipped with the latest techniques and knowledge to provide exceptional upholstery cleaning services.
How do I prepare my furniture for cleaning?
Preparing your furniture for cleaning involves removing any small items, cushions, and decorative pieces, as well as vacuuming the surfaces to eliminate dust and debris. This ensures a more effective cleaning process.
What is the drying time after cleaning?
The drying time after cleaning is typically 1 to 2 hours. Our carbonating cleaning solution ensures faster drying, allowing you to enjoy your freshly cleaned upholstery sooner without any lingering moisture.
Can you clean outdoor upholstery?
Outdoor upholstery can be effectively cleaned by All Star Chem-Dry. Our specialized cleaning solutions are safe for various outdoor fabrics, ensuring they are free from dirt and allergens while maintaining their integrity.
Do you offer discounts for multiple pieces?
We offer discounts for multiple pieces of upholstery cleaning. Contact us to learn more about our pricing options and how you can save when scheduling services for several items at once.
How do you ensure no residue is left?
We ensure no residue is left by using our unique carbonating cleaning solution, which effectively lifts dirt and allergens without leaving behind soapy residues that can attract more dirt. This results in a thorough clean and faster drying times.
What payment methods do you accept?
The payment methods we accept include major credit cards, debit cards, and cash. We strive to make the payment process convenient for our customers while ensuring a smooth transaction for our upholstery cleaning services.
Can I schedule a cleaning online?
You can schedule a cleaning online with All Star Chem-Dry. Simply visit our website to select your desired service and choose a convenient time for your appointment.
What should I do if stains reappear?
If stains reappear, it’s important to contact All Star Chem-Dry promptly. Our team can assess the situation and recommend the best course of action to effectively address the stains and ensure your upholstery remains clean and fresh.
How do you assess the cleaning cost?
The assessment of cleaning costs is based on various factors including the type of upholstery, the size of the area to be cleaned, and any specific cleaning requirements. We offer free estimates to provide you with an accurate cost.
Do you have customer testimonials available?
Customer testimonials are available. At All Star Chem-Dry, we take pride in the positive feedback from our clients, showcasing their satisfaction with our upholstery cleaning services. Feel free to ask for testimonials to hear about their experiences.
What is your guarantee on cleaning services?
Our guarantee on cleaning services is that we stand behind our work, ensuring your satisfaction. If you're not completely happy with the results, we'll make it right at no additional cost to you.
Can you clean upholstery in vehicles?
Upholstery cleaning in vehicles is a service we provide. Our effective cleaning solutions safely remove dirt and allergens from your car's interior, ensuring a refreshed and clean environment without leaving any soapy residue.
How do you handle tough stains?
Handling tough stains involves our specialized cleaning techniques and safe, effective solutions. We assess the fabric type and stain severity, applying our carbonating cleaner to lift and remove stains without leaving behind residue.
What is the best way to maintain upholstery?
The best way to maintain upholstery is to regularly vacuum it to remove dust and debris, address spills promptly with a gentle blotting technique, and schedule professional cleanings to ensure deep cleaning and prolong the life of your furniture.
Do you offer upholstery cleaning for businesses?
All Star Chem-Dry offers upholstery cleaning services specifically tailored for businesses. Our professional team utilizes safe and effective cleaning solutions to ensure your office furniture looks its best while promoting a healthy environment.
How can I contact you for more information?
You can contact us for more information by calling our office directly or filling out the contact form on our website. We look forward to assisting you with your upholstery cleaning needs!
Fabric furniture is the most overlooked item in carpet and upholstery cleaning services. Since we do not walk on our sofas and chairs it is only natural to think they do not get soiled easily. However body oils, dead skin cells, and dust can be the reasons when the upholstery no longer looks clean. Our professional upholstery cleaning service is designed to clean even the most delicate fabrics that conventional cleaning methods refuse to touch.
